Last Updated: May 23, 2026
Klikon ("we," "our," or "us") operates the website klikon.ai and provides conversational AI solutions, voice automation, and customer acquisition systems. This Privacy Policy outlines how we collect, use, process, and protect your personal data in strict compliance with the General Data Protection Regulation (GDPR), the Irish Data Protection Acts, and applicable UK data protection laws.
1. Information We Collect
We collect personal data that you voluntarily provide to us when you interact with our website, submit forms, book consultations, or interact with our conversational AI voice demonstration assistants. This includes:
Identity Data: First name, last name, business name, and job title.
Contact Data: Email address, phone number, and company website URL.
Voice and Audio Data: Voice recordings, phonetic data, and text transcripts captured automatically during your interaction with our live Voice AI Receptionist demonstration systems.
Technical Data: IP address, browser type, cookies, and usage metrics regarding how you interact with our website interfaces.
2. How We Use Your Data
We process your personal information based on lawful grounds, including contract performance, legitimate business interests, and your explicit consent. Your data is used to:
Operate, maintain, and deliver live interactive AI system demonstrations.
Map and train conversational responses within the isolated demo environment.
Follow up with tailored business automation strategies and system summaries.
Send transactional notifications, calendar updates, and marketing communications regarding our services (where opted-in).
Prevent fraudulent activities, protect our infrastructure, and ensure system security.
3. Data Storage, Retention, and Security
Your data is securely stored within our centralized CRM infrastructure (Grow AI / GoHighLevel platform) utilizing industry-standard encryption protocols.
Retention: Audio recordings and transcripts generated during the live AI receptionist demo are retained only as long as necessary to fulfill system analysis and follow-up consultation requests, up to a maximum of 12 months, unless a longer retention period is required by legal obligations.
Security: We employ strict technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
4. Sharing of Information
Klikon does not sell, trade, or rent your personal data to third parties. We only share information with trusted third-party service providers (such as hosting partners, telephony networks, and internal CRM subprocessors) who assist us in operating our business and executing technical workflows, subject to strict confidentiality agreements.
5. Your GDPR and Data Protection Rights
Under European and UK data protection frameworks, you hold the following statutory rights regarding your personal information:
The right to access the personal data we hold about you.
The right to rectification of inaccurate or incomplete information.
The right to erasure ("the right to be forgotten") from our active CRM systems.
The right to restrict or object to certain data processing activities.
The right to data portability to transfer your information to another service.
To exercise any of these rights, please contact our data compliance coordinator at [email protected]. We will respond to your request within 30 days.
6. Third-Party Links
Our website may contain links to external software platforms or social media portals. Klikon is not responsible for the independent privacy policies or data handling practices of these external websites.
7. Changes to This Privacy Policy
We reserve the right to update this policy at any time to reflect changing operational, legal, or regulatory standards. Any modifications will become effective immediately upon being posted to this page.